FanDuel Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions govern your use of the FanDuel Casino website, account features, games and related services, where those services are available to you. They should be read together with any additional rules, notices, promotional terms, game rules, payment information and responsible gambling information published on the website. If there is a conflict between these terms and specific rules for a particular product or promotion, the specific rules will generally apply to that product or promotion.

By visiting the website, registering an account, making a deposit, placing a wager or using any casino service, you agree to comply with these terms. If you do not agree with them, you must not use the website or services. We may update these terms from time to time to reflect changes to the services, applicable requirements, technology or business practices. Updated terms will be made available on the website, and your continued use after an update may constitute acceptance of the revised terms.

You are responsible for reading the current version of these terms before using the service. The version displayed on the website at the time of use will generally apply to that use, subject to any mandatory legal requirements. Nothing in these terms is intended to remove or limit any right, remedy or consumer guarantee that cannot lawfully be excluded or limited under applicable Australian law.

These terms apply to your use of the website and any related service made available through it. Additional conditions may apply to particular games, payment methods, promotions, competitions or account features. You should review those conditions before taking part, as they may contain important information about eligibility, participation, settlement and withdrawal.

2. Eligibility and account responsibilities

You may use FanDuel Casino only if you are legally permitted to do so in the location where you are accessing the service. You must meet the applicable minimum age requirement and must not use the service if online gambling is prohibited for you under applicable law, a court order, a self-exclusion arrangement or any other restriction. We may require evidence of age, identity, residence or entitlement to use the service before allowing account access or processing certain transactions.

You must provide information that is accurate, complete and current when opening an account and whenever we reasonably ask you to update it. You must not register an account using a false name, another person’s details or information that is misleading. You are responsible for keeping your login details confidential and for all activity carried out through your account, except where the activity resulted from a matter that cannot reasonably be attributed to you.

• You must have only one account unless FanDuel Casino expressly permits otherwise.
• You must not allow another person to access or use your account.
• You must not sell, transfer, assign or otherwise deal with your account.
• You must notify FanDuel Casino through the available support process if you believe your account has been accessed without permission.
• You must not use the service for unlawful activity, fraud, money laundering or any other improper purpose.
• You must not use software, devices, scripts or methods designed to manipulate a game, transaction, result or website feature.
• You must follow any reasonable identity, age, payment and security checks required for the service.
• You must ensure that the device and internet connection used to access your account are reasonably secure.

We may suspend, restrict or close an account where information cannot be verified, where there is suspected fraud or unlawful conduct, where duplicate accounts are identified, where responsible gambling controls require action, or where continued access may create a risk to you, us or another person. We may also decline a registration, game, deposit, withdrawal or other transaction where permitted by applicable rules.

You should check your account details and transaction history regularly. If you notice suspicious activity, an incorrect balance or an unfamiliar transaction, you should stop using the affected feature and raise the matter through the support options shown on the website.

3. Games, wagers and account funds

Games and wagering features are provided subject to the rules displayed for the relevant game or service. You should review those rules before participating, including information about stake options, game operation, outcomes, settlement and any applicable restrictions. A wager is accepted only when it is recorded by the platform as accepted. An instruction that has not been accepted, or that is interrupted before acceptance, may not constitute a valid wager.

Game outcomes are determined by the systems and processes used for the relevant service. If a technical or obvious error affects a game, account balance, result or transaction, we may take reasonable steps to correct the error. This may include voiding an affected wager, correcting a balance or reversing a payment where appropriate. We will not knowingly benefit from an obvious error and may ask you to return funds credited to your account in error.

You must have sufficient cleared funds or an approved payment method before placing a wager. You must not attempt to use funds that do not belong to you or use a payment method without the authority of its owner. Deposits, withdrawals and other payment requests may be subject to verification, processing requirements, minimums, maximums, fees or restrictions shown on the website. These conditions may vary by payment method and may change over time.

A payment may be delayed, declined or reversed where required for security, identity verification, fraud prevention, compliance, technical or responsible gambling reasons. A withdrawal may be returned to an eligible payment method or handled in another way permitted by the relevant service rules. You must provide information reasonably needed to confirm that a payment request is genuine and authorised.

You remain responsible for checking your account balance and transaction history. If you identify an unexplained transaction, incorrect balance or other account issue, you should stop using the affected feature and raise the issue through the support options shown on the website. We may delay a withdrawal or other transaction while completing identity, payment, security, compliance or responsible gambling checks.

You are responsible for any taxes, duties or reporting obligations that may apply to you in connection with your use of the service or any funds you receive. You should obtain independent professional advice if you are unsure about your obligations.

4. Promotions, responsible gambling and prohibited conduct

Promotions and offers

Any bonus, promotion, reward or special offer is subject to the specific terms displayed with that offer. Those terms may include eligibility requirements, qualifying activities, expiry periods, wagering or play requirements, maximum values, game restrictions, withdrawal conditions and limits on the number of offers available. You should read the full offer terms before opting in or participating.

Unless the relevant offer terms state otherwise, promotions may not be combined and are not intended for abuse or repeated use through multiple accounts. We may refuse, withdraw or amend an offer where there is a reasonable basis to believe that it has been obtained or used dishonestly, contrary to its terms or in a way that undermines the purpose of the offer. Any promotional balance or reward may be removed where the relevant offer terms allow this.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with funds you can afford to lose. Set limits before you play, take regular breaks and avoid gambling when you are distressed, under the influence of alcohol or drugs, or trying to solve financial problems. There is no guaranteed strategy for winning, and past results do not predict future outcomes.

• Use available deposit, spending, loss, session or time controls where offered.
• Consider taking a break or closing your account if gambling is no longer enjoyable.
• Do not chase losses or increase stakes to recover money.
• Keep gambling separate from essential household expenses and borrowed money.
• Do not gamble to deal with stress, loneliness or other personal difficulties.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.

You may request account restrictions, a temporary break or self-exclusion through the responsible gambling tools or support process available on the website. Restrictions may affect access to some or all services. You must not attempt to bypass a restriction by opening another account, using another person’s account or providing misleading information.

Prohibited use

You must not interfere with the security or operation of the website, introduce malicious code, use automated access without permission, reverse engineer the platform, copy material for unauthorised commercial use or attempt to gain access to another user’s information. You must not use the service to facilitate fraud, money laundering, terrorist financing or any other criminal activity.

You must not exploit a software fault, technical error, pricing error or vulnerability. If you become aware of an error or security weakness, you should stop using the affected feature and report it through the available support channel. Attempts to manipulate outcomes, evade account controls or abuse payment or promotional systems may result in account restrictions and further action where appropriate.

5. Privacy, intellectual property, liability and termination

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy requirements. By using the service, you acknowledge that information may need to be collected and used for account administration, identity and age checks, payments, security, fraud prevention, customer support, responsible gambling measures and compliance with legal obligations. You should review the Privacy Policy to understand how information is handled and what choices may be available to you.

The website, software, design, text, graphics, logos, trade marks and other content are owned by or used with permission by the relevant rights holder. Your use of the service gives you a limited, personal and non-transferable right to access it for lawful purposes. You must not reproduce, modify, distribute, publicly display, sell or commercially exploit website content without the appropriate permission.

The service may contain links to third-party websites, products or services. Those third parties may operate under separate terms and privacy policies. FanDuel Casino is not responsible for content, availability or practices outside its reasonable control. You should review third-party information before using an external service or providing personal details.

We aim to keep the service available and accurate, but access may be interrupted by maintenance, updates, telecommunications problems, equipment failure, security events or circumstances outside reasonable control. We do not guarantee that every feature will always be available, error-free or suitable for every device. You are responsible for having a compatible device, secure connection and any required software or data access.

To the extent permitted by law, we are not responsible for loss caused by your failure to protect account details, misuse of the service, inaccurate information supplied by you, unauthorised access arising from your actions, or events beyond reasonable control. Nothing in these terms excludes liability or consumer guarantees that cannot lawfully be excluded or limited. Where an account is closed, any remaining balance will be handled in accordance with applicable requirements and any lawful rights or obligations.

You may stop using the service at any time. We may suspend or terminate access in accordance with these terms, applicable law and responsible gambling requirements. Clauses concerning payments, account records, intellectual property, privacy, liability, disputes and any other provisions intended to continue will remain relevant after termination.

If you have a question about these terms, account access, a transaction or a complaint, use the support channel provided on the FanDuel Casino website. We may ask for information needed to investigate and resolve the matter. These terms are governed by the laws that apply to the relevant service and your use of it, subject to any mandatory rights and protections available to Australian consumers.